Refund Policy

All sales are final

Kids Toto, operated by Eitonics Technologies Pvt. Ltd., does not offer refunds, exchanges, or cancellations once an assessment attempt has been unlocked and a certificate or report has been generated — for any reason, including but not limited to:

• Dissatisfaction with the recommended profession or its category
• Change of mind after purchase
• Information entered incorrectly or inconsistently by you or your child
• Not completing or not retaking the assessment
• Expecting a guarantee of academic, career, or financial outcome

By completing payment, you acknowledge and accept this no-refund policy.

The one exception: failed or duplicate payments

If money was deducted from your account but, due to a verified technical or payment-gateway failure, no certificate was generated and no assessment attempt was unlocked, you may be eligible for a refund. To request one:

• Email info@kidstoto.com within 7 days of the transaction
• Include your order ID, registered email, and payment reference/UTR

We will verify the transaction status with Cashfree, our payment processor. Approved refunds are issued to the original payment method, at our sole discretion, within Cashfree's standard settlement timelines (typically 5–10 business days). This is the only circumstance under which a refund is considered.

Not eligible for refund

For clarity, the following do not qualify for a refund under any circumstance: a successfully delivered certificate or report, partial use of the assessment, third-party banking delays unrelated to us, or dissatisfaction with results based on answers you or your child provided.

Entire policy

This Refund Policy is the complete and final statement of our refund practice and supersedes any other verbal or written representation. It should be read together with our Terms & Conditions.